nk you for visiting and shopping at Avni Creation.
- Shipment processing time
All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Saturday, 11 pm IST through Sunday, or holidays.
- Shipping rates and delivery estimates
Order Amount | Standard Ground Shipping | Local Delivery or same day delivery using Porter or Swiggy |
Under INR 0-299 is paid | (1–3 business days) | INR 60 to 80 |
300 & Above is Free | (1–3 business days) | Free |
- Local Delivery or same day Delivery
Customer will pay the local or same day delivery charges. Platforms such as Porter or swiggy will be used to to send the product at your door step and tracking will be shared on your mobile number or email id.
- Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
Avni Creation will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
- Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
Call [phone number]
Or alert us at [email address]
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.
- Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
- Damages
Avni Creation is not liable for any products damaged or lost during shipping. If you
received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
- Shipping Delay
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.